General Conditions of Use - Tenant


The website (hereinafter the "Site") is published by SAS MHG Group SASU, with a capital of 5,000 Euros, whose registered office is 128 Rue de la Boétie, 75008 PARIS, and registered at RCS Paris No 848 540 977 00016, and its VAT number is FR48848540977. (hereinafter the "Publisher")

Contact: +33 786 202 815


Capitalized terms are defined as follows:

Announcement: means the presentation of the real estate rented by an advertiser and the conditions of the rental.

Announcer: means the owner of the property to rent, or the real estate agency with a mandate to rent, and who uses the Services to offer the rental of his property online.

Good: refers to the property offered for rent by the Advertiser.

Tenant Terms and Conditions: means these general conditions of use of the Site applicable to Tenants.

Tenant: means the user of the Site who rents a property through the Site.

Part (s): indifferently designates the Publisher and the Tenant who has accepted these Tenant Terms and Conditions.

Service (s): refers to the services offered by the Site, including the link between Advertiser and Tenant.

Site: refers to the website

User: means any person using the Site.


The Site allows Advertisers to offer for rent real estate that they own or for which they have a mandate from the owner to offer the Property to rent. Renters may book the Property on the Site and pay the rental amount.

The present Tenant Terms and Conditions must be accepted before using the Services, at the latest at the time of registration on the Site. Any creation of an account entails full acceptance of these Terms. No clause may be opposed to the Publisher outside these T & C Tenant if it has not been expressly accepted by the Publisher.

Any modification of these presents will be submitted to the Tenant. In case of refusal of the new Tenant Terms and Conditions, the Tenant will no longer be able to use the Website and his account will be closed.

Services offered by the Site

The Site allows Tenants to access an online account and Announcements of property rented.

The Tenant can search for the property he wishes to rent. The order of display depends on the filters used and the expectations of the Tenant regarding the location, the dates of arrival and departure, the number of tenants, the maximum occupancy, the number of rooms, the number of bathrooms, the name of the property, the type of property, the average price per night, the available equipment, by collection, by promotion.

The Properties are offered for rent directly by their owner or by an agent.

Rental can be short or long term, furnished / unfurnished.

The Tenant can select the property he wants, the rental dates, and pay the rental online.

Access to the Site

Access to the Site requires the User to have Internet access. All costs necessary for the equipment, the connection to the Internet are the sole responsibility of the User.

The User declares to have read the characteristics and the limits of the Internet described below:

That data transmissions on the Internet have only a relative technical reliability and that no one can guarantee the proper functioning of the Internet;

That the Publisher has taken important steps to secure access to the Site according to an obligation of means, but that data circulating on the Internet may be subject to misappropriation, and thus the communication of passwords, confidential codes, and more generally, all sensitive information is carried out by the User at his own risk and peril;

That the Internet is an open network and that the information transmitted by this means is not protected against the risk of diversion, fraudulent, malicious or unauthorized intrusion into the User's information system, hacking, tampering or unauthorized extraction of data, modifications, malicious alterations of programs or files or contamination by computer viruses. It is therefore up to the User to take all appropriate measures to protect his own data and / or software stored on his servers from contamination by viruses such as attempts to intrude into his computer system by third parties via the access service.

As a result of the foregoing, and in full knowledge of the characteristics of the Internet, the User waives the liability of the Publisher for one or more of the facts or events mentioned above.

The User acknowledges having been sufficiently informed about the computer conditions required to access and use the Site.

1. Independence of the Parties

The Parties are independent. Tenants are bound to the Editor only by the present Tenant Terms and Conditions. In no case the Publisher is party to the lease concluded between the Advertiser and the Tenant if any.

It is therefore up to the Advertiser and the Tenant to respect the laws of the country in which his Property is located, the settlement of any taxes, the applicable regulations depending on the type of rental ...

The Publisher allows the linking of Advertisers and Tenants through the Site. But he is neither agent, nor commercial agent or real estate agent nor any other qualification. The status of the Publisher does not fall under the Hoguet law. The Advertisers and the Publisher are completely independent.

It is up to the Advertiser to subscribe the insurance adapted to the rental of the Property and the Tenant to inquire at the time the Property is rented.

1. Registration

To use the Services, the Tenant must be at least 18 years old and be able to contract. Registration on the Site is free.

The User acknowledges having verified the adequacy of the Site to his needs and having received all the information and advice he needed to register with full knowledge of the facts.

The Tenant recognizes to register in his name and for his personal account. Each Tenant can only hold one account.

The Tenant must register on the Site by completing the fields provided for this purpose. The Tenant certifies that the information concerning him is accurate. In case of erroneous information, the Tenant must modify them.

The Publisher can not guarantee the proper execution of the Services if the fields filled by the User are not fully filled or are incorrect.

Once the Registration has been completed, the User can reconnect with his Login and a password that he has previously chosen. This information is confidential and should not be communicated. In the event that the User is aware that this information has been stolen by a third party, the User agrees to inform the Publisher without delay and to change his password. In addition, the User disconnects at the end of each session.

Each User can only hold one account. It is forbidden to use a false identity or the identity of another person. If such a case should be discovered, the User is informed that his account will be closed by the Publisher without notice or compensation, and that any legal recourse against him may be engaged. The Publisher reserves the right to verify the identity of a Tenant. If the Tenant does not transmit the said proofs, the account thereof will be closed.

It is forbidden to attempt to access the Site using robots, spiders, crawlers, scrapers or other automatic means or processes or to retrieve data or other content on the Site by these same means.

1. Renting a Property

The Publisher is not a real estate agent within the meaning of the Hoguet Law (Law No. 70-9 of January 2, 1970 and Decree No. 72-678 of July 20, 1972) and can not commit itself to the quality Property rented by the Advertisers, or the financial capacity or other characteristic of the Tenant. The Publisher does not act in any way in the choice of the Tenant and the lease will only bind the Tenant and the Advertiser.

The property is rented by the owners or by a professional. The information must appear clearly on the Ad. The terms of the rental agreement, which the Advertiser and the Tenant freely establish, will not be the same, as the law of consumption is not applicable between two individuals.

The Rental is requested directly on the Site, by the User account of the Tenant. The Tenant selects the Property he wishes to rent, the rental dates. It is up to the Tenant to accurately fill in the requested information and in particular not to make any mistake on the dates of arrival and departure. The Tenant must book well for himself. He can not in any case make the reservation for a third party.

The online payment by the Tenant results in the automatic reservation of the Property, unless the Advertiser has deactivated the "instant booking" option. In case of any problem due to the payment of the rent, the reservation will be automatically canceled.

A rental can not be unduly refused. The Advertiser guarantees that it does not discriminate in the choice of Tenants (sex, nationality, religion, ...). Should such an act be reported to the Publisher, the Publisher reserves the right to terminate the Advertiser's account.

The Publisher can not guarantee the identity of the Users. It is up to the Advertiser to verify that the identity indicated by the Tenant is accurate and vice versa.

At the end of the Rental, the Tenant may leave a notice that may be published. The Advertiser will have an opportunity to respond to his opinions.

It is up to the Advertiser and the Tenant to agree on the practical aspects, especially the appointments of entry and exit. It is strongly recommended to provide an inventory of places of entry and exit. This document will notably make it possible to check whether the property is returned in the state in which it was transmitted or not and the consequences.

The Publisher does not offer any insurance, especially in case of cancellation of the rental. It is up to the Tenant to ensure a suitable way especially in anticipation of a cancellation.

1. Responsibility of the tenant

The Tenant undertakes not to use the Site for purposes other than those specified in these Tenant Terms and Conditions, and in particular not to use it for commercial purposes. The Tenant reserves the Property for his personal use and in no case for a third party.

The Tenant must send the Advertiser all the information about the rental, including the duration of the rental and the number of people present during the stay. If this information is incorrect, the Advertiser may refuse entry into the Tenant's Property.

The Tenant is solely responsible for his behavior and the respect of the property during the rental. He undertakes in particular to respect the charter of the tenant present on the Site.

The Tenant is responsible for the respect of the rental agreement. In general, the Tenant agrees to respect the dates and times of appointments with the Announcer.

It is up to the Tenant to respect the Property rented and return it to the state in which he was when he entered the premises.

The Advertiser may issue specific instructions that the Tenant agrees to respect, as well as security measures.

The Advertiser is solely responsible for the insurance of the Property and compliance with the law applicable to the rental of the Property. The Tenant is invited to inquire about these various points before entering the premises.

On the Site, the Tenant is responsible for the content he posts or transmits to third parties. The Tenant will be held responsible for any damage he has caused to the Site or to third parties via the Site.

1. Editor's Responsibility

The Publisher undertakes to implement all means necessary for the Site to be online permanently but can not commit to an availability rate. In particular, the Publisher can not guarantee the permanence of the Internet network. The Site may also be unavailable for reasons of maintenance or any other reason without the responsibility of the Publisher can not be engaged.

The Publisher acts only as the host of the Ads and in no case as publisher of them. The Advertiser is solely responsible for the elements of the ad. The responsibility of the Publisher can not be engaged if the advertisement is false or violates the rights of third parties, the Publisher does not guarantee the veracity of the Ads. If the Publisher is informed of such actions he will withdraw the Ad without delay and may sue the Advertiser.

Ads photos may be slightly modified for online publication. The Advertiser remains solely responsible for the photographs of the Goods and to ensure that they are not misleading. The responsibility of the Publisher can not be engaged if the photos are not representative of the reality of the Good.

Prohibited content, infringing the rights of third parties, or the right of intellectual property will be removed by the Publisher once a notification indicating the illegal content made. Any denunciation of illegal content may be made to the Publisher at the email address:

The Site makes it possible to indicate the dates of availability of the Good. The Publisher can not be held liable if the Advertiser does not correctly enter the dates on which the property is available.

The Publisher is not a real estate agency within the meaning of the Hoguet law and in no case does any mediation between the Tenant and the Advertiser. The Publisher can not be held liable in the event that the rental would go wrong, the Publisher exercising no control over the Tenants or the owners of the Property. Any problem relating to the rental of a property whether it is at the stage of the reservation or at the stage of the execution of the rent, must be settled between the Advertiser and the Tenant. The Publisher does not vouch for the accuracy, perfection or usefulness of any information contained in the Announcements. It is up to the Tenant to exercise caution before committing.

The Publisher is not responsible for the links on the Site and to other websites that do not belong to him and which are not controlled by him, since he has no control over the content, personal data protection charters or the practices of sites published by third parties.

In general, the Editor's liability can only be incurred for direct and foreseeable damages. In no event shall its liability be liable for any indirect damage or for any damage caused by the Advertiser, the Tenant himself, a third party or in a case of force majeure.

1. Prices and methods of payment

When a Rental is placed on the Site, the Tenant must pay the rental price for the reservation to be final. The price is set by the Advertiser.

The Tenant settles the rental by means of a secure payment method that he himself has chosen among those proposed by the Publisher:

bank transfers, bank checks, cash, Paypal, Stripe etc.

Payments are secure. It is up to the Tenant to accept the terms and conditions of each method of payment, regardless of these terms and conditions.

1. Taxes

Taxes may be added to the price indicated: VAT, tourist tax, ...

The Advertiser is responsible for the taxes to which he is subject or that he must collect. It is up to him to indicate precisely the amount of these taxes which are added to the price of the hiring.

The responsibility of the Publisher can not be engaged if the Advertiser has omitted taxes. The Advertiser is informed that its Ads may be deleted and access closed if all taxes are not indicated.

Regarding the tourist tax, the tax is in no way collected directly by the Site and therefore deducted from the total amount paid by the Tenant.

It is recommended that the Advertiser collects the tourist tax itself when it is not collected by the Publisher.

The Tenant must inform the Publisher if he encounters difficulties.

Any request for reimbursement or contestation of the tax can only be made to the administration concerned and in no case to the Editor.

1. Cancellation of the rental

The cancellation conditions of the rental are put in place by the Advertiser, who must specify very explicitly on the presentation card of the property the possibilities of cancellation and refund.

In which case our general conditions of cancellations by default apply = down payment (10%) retained for any cancellation included to D-30 of the day of arrival envisaged, except case of force majeure or very particular case. In this case please send a complaint to our support via our email address

If the cancellation comes from the Advertiser, the Publisher reserves the right to close the Advertiser's account without notice or compensation in the event of a complaint from the Tenant concerning this cancellation and after allowing the Advertiser to submit his argument.

1. Termination

The termination of the contract between the Lessee and the Publisher, characterized by the acceptance of these Tenant Terms and Conditions, can be done at any time, by sending an email to Termination of the contract will close the account.

In the event of a complaint from an Advertiser, the Publisher may close the Tenant's account without payment of compensation after having put the Tenant in a position to respond to the complaint. The contract automatically ends on the day the tenant's account is closed.

When the Tenant's account is deleted, the Tenant must retrieve the information he wishes, as the Publisher has no obligation to keep the data contained in the Tenant's account.

The conditions of termination of the contract concluded between the Advertiser and the Tenant are put in place by the Advertiser and accepted by the Tenant. The Publisher does not intervene in this contract.

1. Intellectual property

14.1. Website

The elements of the Site, apart from Ads, are the property of the Publisher. Users are prohibited from modifying, copying, translating, distributing, publishing, transmitting, distributing, producing, displaying or assigning the rights of any content, database, or any element of the Site.

Users are prohibited from attempting to decompile, decrypt, disassemble, or reverse engineer any software used to provide the Site and the Site itself.

The Site may contain hypertext links to sites published and hosted from third-party servers, and particularly concerning advertising banners, whose control is not provided by the Publisher and over which no control can be exercised.

The Publisher is not responsible for the consequences (technical, legal, or otherwise) related to access to these sites from the Site.

The Tenant has only, because of his registration and for the duration thereof, a right of personal use, non-exclusive, non-transferable and non-transferable.

14.2. Intervention on the Site

The User agrees in his written interventions, to respect the rights of third parties, including the rights of the personality, intellectual property rights or industrial. The User guarantees the Publisher in case of recourse against them for comments inserted by the User.

14.2. Intervention on the Site

The User agrees in his written interventions, to respect the rights of third parties, including the rights of the personality, intellectual property rights or industrial. The User guarantees the Publisher in case of recourse against them for comments inserted by the User.

The User agrees in particular, without this enumeration being considered as limiting, not to use any content and to disseminate any message or information of an offensive, defamatory, racist, xenophobic, revisionist or offensive character or the reputation of others, inciting discrimination or hatred against a person or group of persons because of their origin or belonging to or belonging to an ethnic group, a nation or a race or a particular religion, advertising, threatening a person or group of persons, pornographic or pedophile, inciting to commit an offense, a crime or an act of terrorism or other, infringing the rights of others and the security of people and property. The User agrees not to advertise in his messages or insert links to other sites.

When the User is aware that such comments appear on the Site, he agrees to inform the Publisher to the mail address

Any comments concerning a rental made by the Tenant must be objective and respectful. The Owner can answer.

In accordance with Article 6-I, 2 and 3 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, the Publisher can not be held liable for the content made available on the website. Site by Users, unless it did not make them promptly inaccessible after being informed of their illegality under the conditions provided by this law.

Therefore the User is informed and agrees that the Publisher can delete without delay, without notice and without justification, any publication of the User.

1. Computing and Liberties

The personal data collected by the Publisher from the Tenant are essential to make the service to which the Tenant adhered by accepting the Tenant Terms and Conditions.

The data collected must be: surname, first name, address, telephone, email.

The purposes of the treatment are customer care and any processing related to the execution of the services. This contract is the legal basis of the treatment.

The data of the Tenant are kept for the duration of the Contract and up to three years from the end of the contractual relationship for a prospecting purpose.

The processed data may be transmitted by the Publisher to any subcontractors, to the Advertisers from whom the Lessee has rented a property and to justice in the context of a dispute where applicable.

The Tenant has a right to access, modify, rectify, port and delete the personal information collected about him. The Tenant may communicate to the Publisher his instructions concerning the use of his personal data post-mortem.

To exercise this right, the Tenant may send an e-mail to

In case of non-compliance with its obligations by the Publisher, the Tenant may contact the CNIL.

The Tenant may refer to the Publisher's Privacy Policy for further details.

The Advertiser is itself invited to comply with the regulations applicable to personal data when collecting data from Tenants. He undertakes to inform them of the purposes of the treatments and the possibility of exercising their rights.

1. Evidence Agreement

The "click" of the Tenant made under the acceptance of these terms and conditions of sale are acceptance of the contract.

The computerized registers kept in the Publisher's computer systems will be kept in reasonable conditions of safety and considered as proof of communications between the Parties.

Thus, the Publisher may validly produce in any proceedings, for the purposes of proof, data, files, programs, recordings or other items, received, transmitted or stored by means of the computer systems operated by the Publisher, in any medium digital or analogue, and rely on it, except in the case of manifest error.

1. Various

If one or more provisions of these General Conditions of Use are held invalid or declared as such pursuant to a law, regulation or following a decision that has become final from a competent jurisdiction, the other The provisions hereof will remain in effect.

Nothing contained herein shall be deemed to have been rejected, supplemented or modified by either party without a prior written statement signed by the parties' authorized officers in the form of an addendum to these Tenant T & Cs expressly resolving to to exclude the application of a contractual clause, to supplement it or to modify it.

The fact that the Publisher does not prevail at a given moment in any of the clauses of this Agreement, and / or a breach by the User of any of its contractual obligations can not be interpreted as renunciation by the Publisher to invoke any of the clauses or contractual obligations at a later date.

1. Disputes

These Tenant Terms and Conditions of Sale are governed and interpreted in accordance with French law, without regard to conflict of laws principles.

The parties undertake to make an attempt at conciliation before any recourse to the judge.

In the event of litigation likely to arise during the interpretation and / or the execution of the present ones or in relation with the present Tenant Terms and Conditions, the Tenant may decide to submit the dispute with the Publisher to a mediation procedure conventional or any other alternative method of dispute settlement.

The Tenant can visit the European platform for the settlement of consumer disputes set up by the European Commission at the following address and listing all the dispute resolution bodies approved in France:

In case of failure of this mediation procedure or if the Tenant wishes to seize a jurisdiction, the rules of the Code of Civil Procedure will apply.